SHOP POLICIES & PROCESSING TIMES
Unless otherwise stated custom orders will be completed in approx. one to six months.
My ready to ship items will be processed within 3-5 working days once you place your order. If you have any questions about my products, your order or shipping times then please don’t hesitate to contact me.
I ACCEPT THE FOLLOWING PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL/Venmo/Cash App
I take custom orders very seriously, you are trusting me with something that is close to your heart and it is my duty as an artist to help you express those feelings.
Custom Design Process:
The custom order process starts when you contact me. In this initial email, please give me an idea of what you are looking for and the significance of this piece to you. Will this piece be a necklace, bracelet, ring, or earrings? Do you have a specific metal or stone color in mind? If you are ordering a pendant or necklace please specify a chain length. If you are ordering ring please specify the ring size.
Once I have a clear understanding of your design. I will get to work sketching ideas for your piece. You will receive approx. three to five design options. Once you chose the design and we have agreed on the price and projected completion date. I will send you an invoice. When the design is approved and deposit is made I will begin to work on your piece. The deposit is non-refundable and typically 50% of the final cost.
The final balance is payable upon completion of the commission.
Once the finished piece is complete and approved it is a final sale.
**Custom designs may be used in my portfolio and marketing materials.**
Jewelry should be worn with care. Please do not wear your jewelry in the shower or during extreme physical activity. Soft stones such as turquoise are delicate and should not come into contact with perfumes or hairspray. Oxidation/discoloration will happen to most metals. When you are not wearing your jewelry please keep it out of the open air. Try putting it in a box or sealed baggy.